Our promise is simple!
We promise to work very hard to deliver the highest possible quality of product and service to all our customers.
We want you to be completely satisfied with your purchase and the service you receive. However, when problems very occassionally occur we will always do everything we can to put things right. If you do encounter a problem or you are unhappy with any aspect of your purchase, or the service you have received, then please let us know straight away. You can be reassured that any problem or complaint will be handled quickly and with care, understanding and respect.
We of course comply with all statutory on line selling regulations. More details are available in our terms and conditions page should you require further information.